Cruise Holidays - Attheta Travel

I am proud to be certified by CLIA (Cruise Lines International Association) as an Elite Cruise Counselor. The Cruise Counselor Certification Program is CLIA's most comprehensive training which requires agents to successfully complete a number of compulsory training courses and exams, attend cruise conferences, and conduct ship inspections. Anita Thompson, Attheta Travel

Thursday, August 18, 2011

Personal Feedback: Palms Resort in Las Vegas


Cruises are our business, but not our only business: we arrange land–based vacation packages.  In that vein, we offer our feedback from our recent trip to Las Vegas. 
We spent 4 nights at the Palms Resort, just off the strip.  We were in the city to attend a CLIA training program that included “specialty cruises” – more about that later.  Since our training was at the Palms, we decided to stay there.  We know they have a GREAT restaurant (Garduno’s), from New Mexico.

Anita in Garduno's


We arrived at the hotel at mid-day on Wednesday.  The hotel is close to the airport and the strip.  The taxi fare (including tip) was $30.  Cost for a taxi to/from the strip is $12.  Better than renting a car…

After four nights, we realized we are not the target audience for the Palms.  We ended up in a smoking room (and it smelled like it) on the 27th floor, overlooking the pool.  We requested a “non-smoking room” when we made the reservation and were offered one when we checked in, but that is not what we got. 

The pool at ground level

The pool from the 27th floor

Strip from hotel room window

The Palms has a beautiful pool area and we hoped to spend some time relaxing, but they play loud music all day long. Therefore, we never used the pool.  The big surprise came later in the week -- little did we know what takes place around the pool on the weekends.  Can you say party and loud music – until 4AM?  We cannot recommend the Palms Resort Hotel. 

  • A hotel employee told us the hotel had recently removed the coffee pots from the rooms.
  • Hotel charges $14.99 per day for internet access.
  • Loud noises (party) from the hallway on several nights
  • Room was large, but starting to show wear

We enjoyed our training and the visit to Las Vegas.  It’s a great place to people watch!  Just walk down the strip on a Saturday night and you have free entertainment.

The Palms was a bust, but the training was great.  We enjoyed learning more about “Coastal Cruises” and “Riverboat Cruising.”  Along with “River Cruises” we have something to offer our customers who prefer something other than large ships” or traditional cruises.
Oh yes, many of the large hotels in Las Vegas are now charging “resort fees” that are collected at checkout.  If you are going to LV, remember to ask about resort fees. 

 


Canal at The Venetian Hotel

Anita at Caesars Palace