There are many people who work hard to provide you with a great cruise experience; each cruise ship has hundreds or thousands of crew members who perform their duties with skill and dedication. Some interact with passengers every day, while others work behind the scenes to provide a high standard of service to guests.
So, who are the most
important crew members to know during your cruise? Here are our
picks:
Cabin
Stewards. Cabin stewards make sure that your cabin is clean and fresh.
They are happy to answer questions about your cabin and the
ship. They can also fulfill many special requests, from shining your shoes
before dinner to finding an extra pillow, and sometimes do these
things even before you ask.
Servers. Table and
buffet servers are very knowledgeable about the dishes they serve,
and they can answer your questions about ingredients and
preparation.
They will also relay any specific dietary needs
and other special requests to the chefs in the galley. If you
have the same servers for multiple meals, they are likely to remember your
preferences.
Bartenders.
Cruise ship bartenders are trained to make your favorite drinks just the
way you like them. As with food servers, bartenders who serve
you more than once will often remember your favorites.
Cruise
Director. The cruise director is an officer of the ship and has a major
responsibility: to organize and manage all activities and
entertainment for the guests. The cruise director is often the most
visible member of the crew, making announcements, introducing entertainers,
and ensuring that passengers are enjoying themselves. Large
ships usually have several deputy cruise directors you
can speak with if you have questions or want
recommendations about onboard activities or shore excursions. When
you cruise on your own, a cruise director can help you meet
other passengers.
Guest
Services Staff. The guest services desk, which is a lot like the front
desk of a hotel, is managed by the purser, who is the chief financial
officer for the ship. The guest services staff can answer questions about
your shipboard account and provide other helpful services, like resetting your
cabin entry code or exchanging currency.
Medical
Staff. No one wants to need medical services during a cruise,
but it does happen. That’s why every cruise ship has an
onboard medical facility staffed by professionals. They can help
you with anything from a mild case of seasickness to a medical
emergency, including transfer to an onshore facility when
needed.
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