This story, written by Richard Turen, was published in Travel Weekly, a national newspaper of the travel industry. I am copying the first paragraph and the link to the remainder of the story. In my opinion, this is an eye-opening article. Please read the complete story.
I hope and trust that you will book your next vacation with our firm. But we
know there are alternatives out there, and we know you are receiving mailings
and seeing ads that often urge you to book directly with a travel supplier
online...
Complete story: http://www.travelweekly.com/Richard-Turen/To-clients-considering-booking-direct/#.TtZ6wSuikY8.facebook
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